About the Videos

Background

This video is a simulation: it is briefer than a normal Medical Appraisal interview, and it has been designed to provide talking points for those in training to become appraisers, and also for appraisers who are aiming to improve their appraisal techniques.

The materials discussed have been chosen from real life scenarios, but the evidence in the video is not intended to depict any individuals known to them.

The video is deliberately produced in short sections, each covering a specific aspect of the Scottish Medical Appraisal system. Whilst there may be some linkage between the different sections (which can seem repetitious), each section was produced to stand alone for training purposes.

Using the Video

This is not intended to be the "perfect appraisal": it should be seen as an example of appraisal techniques, but also as a talking point for alternative ways to handle the interview.

There are a number of similarities between a formative appraisal interview and a consultation with a patient, and many of the same skills are used. It is important to recognise that there are differences.

  • What are they?
  • How does the formative appraisal interview depicted here differ from a summative performance review?

When you view the video, you might want to ask yourself:

  • Did the appraiser set the ground rules clearly and agree an agenda?
  • How well did the appraiser establish rapport?
  • What clues do we get from the body language and eye contact?
  • Was there active listening? Who did most of the talking?
  • What was the balance of open to closed questions?
  • What was the balance between empathy and challenge?
  • How well did the appraiser reflect issues back, avoiding direct advice?
  • Was the use of factual information or suggestions too directive?
  • Is the use of humour appropriate?
  • What were the important cues from the appraisee? Did the appraiser overlook any?
  • Does the interview demonstrate the different role of an appraiser compared with that of a doctor, a mentor and a trainer?
  • When concluding each section, the appraiser checks that there is an agreed outcome: is it clear? do you feel the appraisee owns it?
  • What would you have done differently?

We hope you find the video useful. Feedback is welcome.

Difficulty in viewing the videos at work?

All videos embedded in this section are hosted on a video hosting site called Vimeo.

If you have difficulties viewing the videos at your workplace, we can only apologise for this.  Restrictions on web access are the responsibility of your workplace, it is up to them whether they can allow you access to the videos.

We have tried to raise awareness of this on a national level as this issue will affect all medical staff.  In the meantime, all we can do is suggest that you view the video clips from your own computer from the comfort of your home.  Alternatively, email Joyce.McCrae@nes.scot.nhs.uk, who can send you a DVD copy.

Acknowledgement

We would like to say a big thank you to Drs Gordon Birnie, Musheer Hussein, Kathy Leighton, Rhona Morrison, Janice Oliver, Maritta Philp and David Rowley, without whose help the videos could not have been made.



This page was last updated on: 17/03/2014