Communication, Partnership and Teamwork
For Domain 3, both aspects of Core Elements D (Feedback from Colleagues, and Feedback from Patients) are required once in a 5 year cycle (though not necessarily in the same year); and Core Element E (Complaints and Compliments) is required for every appraisal.
Once each in every five year cycle you need to undertake:
These can count as your quality improvement activities for the years in which you undertake them.
The details of these surveys are found in the main SOAR Toolkit and are no different for OOH doctors.
It is recognised that OOH doctors will find completion of these feedback surveys easier if they receive support from the employing organisation. We advise that you should ask the service manager to assist you. It is in the interests of the employer to help you with MSF and it is a requirement of the organisation that they obtain patient feedback, so you should find support is readily available.
This page was last updated on: 18/08/2016
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