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Error with DME ROT email notification

Posted Date: 25 Apr 2017

DME ROT email notification issues.

Dear colleagues,

There has been some confusion over the trainers' statuses on SOAR regarding Recognition of Trainers (ROT).  After investigating the matter we have discovered that the confusion has stemmed from the automated emails the DMEs (Directors of Medical Education) receive.

SOAR sends out automated email notifications to DMEs if/when there are new Form 7's which requires their review and action.  Unfortunately the link that is sent to the DMEs is incorrect; it lists everyone whose recognition status is "Not Yet" instead of "DME action awaited".  "Not Yet" includes those whose Form 7 is not yet completed, or appraisal in progress etc.

We will liaise with the development team to correct the email link. In the meantime if you get the ROT email notification, login to SOAR as DME, and click on "Pending DME/EO action" from your dashboard links - this will take you to a list of those who requires your review and necessary actions.

My sincerest apologies for the confusion this has caused.

If you encounter any problems please do not hesitate to contact the helpdesk (


Kind regards,

William Liu

Senior Information Analyst (Digital)

This page was last updated on: 25/04/2017