News Items

Incorrect Trainee Supervisor details on SOAR

Posted Date: 09 May 2014

There was a technical glitch with the Pinnacle import files - our apologies.

##  This message is for all Trainee SOAR users and Educational Supervisors  ##

Dear all,

Our sincerest apologies, but we experienced a technical glitch with the nightly Trainee data import from Pinnacle to SOAR last night.  As such, some of you will have had your Educational Supervisors reverted back to August 2013.

We have identified the problem and have applied a fix - we are currently in the process of testing this to ensure that the new import file will work as it should.

For the time being, we have rolled data back to Wednesday 7th May (the last night when we ran a successful data import from Pinnacle).  Until we resolve the issue (which we hope to early next week), Trainee data on SOAR will only be as up-to-date as 7th May 2014.

Our sincerest apologies once again for the inconvenience this causes.  We are doing our best to rectify the situation as quickly as we can.

For those with outstanding declarations awaiting sign off, these can be done by your Supervisor or TPD retrospectively.  Please proceed to prepare your ARCP paperwork as appropriate.

Kind regards,

William Liu
Information Manager (Medical Appraisal)

This page was last updated on: 24/08/2015