This is perhaps the most difficult area in which the sessional doctor needs to gather evidence for appraisal.
Different arrangements exist currently in each Health Board and there is at present no plan to provide a single approved model. Doctors who see few patients may experience difficulty in getting sufficient replies, and some settings are by their nature difficult (prison service or other secure environments for example).
In all cases you will need to prepare in advance.
It is suggested you contact the practice manager before you arrive, and ensure that you will be able to get the reception staff to assist you by:
You may find it helpful to offer to share the results of the survey with the practice at a later date.
CARE. The CARE measure is entirely doctor-centred, and its content is largely independent of where you work or whether the patient knows you. Again, it is free.
The CARE Measure Website (stir.ac.uk)
GPAQ. This is probably done most easily if you are able to take part in a practice's annual survey of all the doctors, and it was once used as part of the QOF process. It is still available and in use in some practices, but much of the content will be of little relevance to you, since it deals with accessibility issues, reception and other aspects of the practice. Only a few sections deal with you as a doctor, and the feedback is limited.
Patient enablement questionnaire. You can undertake an enablement questionnaire much more easily as an individual, and the questionnaire is included in this Toolkit. It is much shorter and more specific about the outcome of your consultations than CARE, but it is not always relevant to the reason that a patient may be consulting.
The GMC questionnaire. The GMC no longer endorse or provide a specific patient questionnaire template for doctors to use. They have issued some guidance regarding Patient Feedback which can be found on their website with some Case Studies which may be useful.
Patient Enablement Indicator
Date updated: 27/04/2021
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Type: doc
This page was last updated on: 21/08/2023
